My parents have signed us up for the t-mobile family plan of 1000 minutes. Our contract expires July 2009(we’ve had the contract for more than one year). We’re thinking of leaving t-mobile and going to at&t, cingular, or sprint. Since we’ve been signed under this 2-year contract since July 2007, how much would it cost in total to leave t-mobile? (we’ve been customers for 4 years)

I’ve never owned a bluetooth headset, so I’m not sure exactly what goes into getting one. Can I just buy any bluetooth set, or does it have to be compatible with my specific cell phone? I have a Nokia 6102i from Cingular. I was just checking on eBay and they seem to be fairly cheap on there, price wise. I just didn’t want to buy one first and have it not be compatible. Thanks for any advice.

When my own Cingular contract was complete, I bought prepaid phone cards for my Nokia phone. Now that my friend’s Cingular contract is complete, how can I use her old LG G4015 phone with prepaid phone cards, considering that she transfered her phone number to her new phone? Will this involve SIM cards?

Do you have to bring in your phone to a Cingular store so they make sure you haven’t already broken it before trying to get a new one? I’m guessing you do but I wanna make sure.

Also, if I "break" my phone, do I need to bring in my phone to the Cingular store if I report it broken to get a new one? It’s to get a new one right?

Oh and almost forgot, can you instead kinda like put credit towards getting a newer, better phone? I doubt you can but I don’t know what Cingular’s rules are on that so yeah…

Thanks in advance.

I need a new cell phone and I need one that is easier to text on than the Sony Ericsson I have. All I do is talk and text on my phone. I occassionally check email but its a pain on the cell I have and don’t have the patience to always work with it. I need a phone that makes it easy for me to do these things. Preferably a phone that flips open to a key pad.

Can any cell phone be used with Cingular/ATT or can I only buy phones from them?

I have heard about people using the bluetooth on their cell phone to look through someone elses phone and take the pics and ringtones that they want. How do I use my bluetooth to do that? (Please tell me, or, give me a website that explains how)
P.S. I have cingular if that makes a difference.

I just bought a go phone and I get unlimited min to all at&t/cingular users so I was wondering if there is any way of finding out what phone service a certain cell number is using. ( Like an online search type thing, maybe?)

Please do not include prepaid service (such as Boost Mobile or Virgin Mobile), but only contracted service (such as Alltel, Nextel, Cingular, etc.). My buddy is a long haul truck driver, and he is sick of prepaid mobile which costs too much. He is on the road for weeks on end, and would like to know what mobile phone gets the best service and the most extensive coverage. Thank you in advance as I appreciate your advice immensely.

I am with Cingular, but I am out of service in my house. My boyfriend’s mother said there was some antenna that you could get that goes on the top of your house, and it has a cord that comes down through the wall or something and it hooks to your cell phone. Does anyone know what antenna & cord they are talking about, and how much one runs/where I could get one??

I just got a 2 yr contract w/ Cingular(At&t) and have a new phone in my name. Problem is when I call a landline phone it has someone else name. I calld cingular and they said their systems are updated and show my name.They said to just erase all the memory off my called id.To me that doesnt make sense plus my phones have built in caller id.How would i get this fixed?

Cingular sold me a "Data Cable" so that I can download pictures and video from my cell phone to my notebook computer. I followed all of the installation instructions and NOTHING! I called Cingular for assistance and the customer service rep told me that everything he has on it says that the Data Cable is to be used for just that… but he doesn’t have any notes on HOW to do it.

In all of my goofing around with the software and my phone, all I have been able to find is that the Data Cable is so that you can use Cingular’s wireless (GPRS) service with your notebook.

Also: The nice guy at Cingular said he’d give me a .00 credit so that I can just email the pictures and video to my email address but that doesn’t work because you have to have that service activated!

My cell phone is dying a slow death and I have the new replacement (under warranty) phone and I need to ship back my old phone. I don’t want to loose these precious pictures of my toddler.

HELP!?!?!
My phone does not have blue tooth capabilities. My new phone is also a Nokia 6102b as it is still under warranty (only 3 months old).

It is not a problem with my computer… this is also very new. The issue is, I believe, the data cable they sold me. They will not allow me to return it because I ordered it on-line and get a substantial discount on accessories due to a contract Cingular has with my employer.

I am assuming that plans have better service than pay as you go. I have used two different pay as you go phones (Tracfone and Virgin Mobile) and both of them don’t get the best service. They all had dead spots where others seemed got signals (they seem to have Verison or Cingular/AT&T). Am I correct in assuming that pay as you go services don’t have as good of coverage as plan services do, or am I just getting the wrong phones?

Have you heard of the "Pan Tech Duo" by cingular and at&t? I fyou have then what do you think of it? If you haven’t then what are some other cool phones that cingular and at&t have?

I have a regular cingular account and I want to call a California house phone but do roaming/extra changes apply? Ex. per min

Basically, I’m an AT&T customer who recently relocated from California to Texas. I don’t want to change my number since I’ve had it for so long. I want to add a line to my account under the add a line terms (.99 additional/mo; FamilyTalk share existing minutes pool incl rollover) however apparently I can’t do that unless I want to have the new number be a California number. I plan to use the additional line for business purposes, so having a local number is important. Here is the email I sent to AT&T Customer Service after I spent 57 minutes speaking to various representatives trying to work this out:

"Currently, I have one line on a Nationwide plan. I would like to add
a like to this plan for business use. Recently, I relocated from
California to Texas. Apparently, my usage area is still referencing
California and this causes problems when I would like to add a line with
a local (Texas) number. Here is what I need. I need to add a line to my
account. Changing my existing phone number is not an option. I do not feel that it is reasonable to circumvent your system limitation by
having two seperate accounts thus paying 2-3 times as much as I should if I were able to simply add a line. I’ve been with Cingular (AT&T) for some time and would like to continue to patronize you guys as a customer, however, if a compromise is not available, I will be forced to search for another carrier who will be able to accomodate me. I’d be more than willing to create a second account with the local information as long as I’d only be charged the .99/mo that I would normally be charged for adding a line."

Personally, I don’t think it is unreasonable to ask for a compromise. If in order to handle my request, I have to have a sperate account, I should be able to get it discounted. Looking at the rate plans available with AT&T, I’d have to pay around a month to have service I could (and am entitled to) for only a month. Why should I be punished because of their system limitations? Here is the response I got from the Customer Service department:

"Dear Mr. xxxxxx,

Thank you for taking the time to e-mail AT&T regarding adding a line to
your account with a Texas phone number and keep your California number.
I understand the importance of getting information on adding a line to
your account. My name is Mary Sheppard, and I am happy to help you with
your inquiry.

Unfortunately, the only way to add a line to your account would be to
relocate your California phone number to Texas. We are not able to have phone numbers for different markets on the same account. The only other option is have a separate account with the Texas phone number and the .99 additional line price would not apply to an individual line account.

If you would like to complete relocation, please be advised of the
following:

1. A new account and wireless number will be activated
2. A new SIM is required and will be sent to the customer by the
Relocation Department
3. A credit evaluation is NOT required for Relocations
4. A contract extension is not required to complete relocation
Exception: if the customer chooses to upgrade their plan and/or
equipment, a contract extension may be required
If a customer has a converted account, an equipment upgrade will be
performed by the relocation team prior to the relocation
5. Rate plan, equipment and rollover minute eligibility will be
determined at the time the relocation is processed

In order to process your relocation we will need for you to contact our
relocations department. The number to this department is (800)826-7356. The hours of operations are Monday through Friday 7:00am to 11:00 pm, Saturday 8:00 am to 10:00 pm and Sunday 9:00 am to 8:00 pm.

I hope the information provided has been helpful. If you would like
assistance with a new question in the future, please log in to your
myWireless Account again and send a new email. To send your request via email, please follow these steps:

1. Log in to your "My Wireless" page on att.com/wireless
2. Click on contact us, which is located by the search link on the top
right hand corner of page
3. Scroll down to bottom and select the link to email us.
4. Follow prompts to send us an email.

AT&T Online Customer Care is unable to assist with email requests unless these requests are submitted via the MyWireless section of
ATT.com/wireless. If you follow these steps to email us, this will make
sure your email was submitted properly and that you will get a response to your question.

We are here to assist you. I encourage you to visit us at
www.att.com/wireless often to view your monthly account statements, make payments and shop for new products and services. We greatly appreciate the opportunity to serve you. Please let us know if we can assist you in any other way.

Mr. xxxxxx, I have noticed that per your account you have been with us since 09/08/2002 and I want to thank
To the first responder:

I’m pretty sure you don’t know how cell sites work, but roaming (as we all know it) doesn’t exist anymore. All the carriers leapfrog off each others towers for a minimal fee and although there is a fee, it’s nominal as it goes both ways.

Now, is it really unfair for me to ask to keep my number? Furthermore, was that really the basis of my question? I’m not asking for another California number, thus having two cell phones ‘roaming 24/7/365′ I want a local ‘non-roaming’ number at the price (or close to) I’m entitled two if I had a local account.

Here is my point, currently I work for a bank (a big one) and when a customer moves from say New York to Texas, we can’t link new accounts (Texas) to their existing card. Nor can the system even acknowledge they exist for pricing. So what do we do? We open any new account (when they need it) and waive the charges that would be waived if they were linked. Inconvenient but a compromise. Good customer service. See?