Been in customer service for many years, and can say that there’s always times you’d like cross that counter to let them know how you feel, but have never done so. Do you think there’s ever a point?

I have a rosetta stone language program…I have installed the program successfully, but when i put in the 2nd disk with the actual content, the computer does not read it. (1st disk is only for installing). I have tried to run through the "my computer", but again it leaves the statement like "cannot read disk" what can be the problem…I called gateway customer service…and rosetta stone customer service and nobody could figure out the problem.

Two years ago, I graduated at the University of Texas at Dallas with a B.S. in Computer Science. I currently work at a software company in Richardson, TX but I do adminstrative work for Customer Service. I really would like to work closer to my home in Farmers Branch (suburb of Dallas). I’m seeking an entry-level position. I would like to do programming, software developing or data analyzing type work. If anybody can provide me some information or require some additional feedback and suggestions, I appreciate it.

I just purchased a bundle off of the site as a download and I got my download instructions in the e-mail. The log-in details are correct but where the hell is the download?

I don’t see anywhere to download from. When I go back into my e-mail and click the download link, it brings me back to the same log-in screen and I’m at the home page again. I need some help here, I’m having complications and I’ve already contacted customer service….00.

I have worked in customer service for over 10 years. I feel that I know what it takes to motivate agents and increase the quality (and quantity) of customer service.
Is there anymore that I would need to get the business off the ground, such as a formal education?

I’m 19 year old and my work history mostly consist of retail, food & beverage. I am ready to move toward an office setting like customer service, but I’m having trouble getting hired by any one because of my lack of experience. What should I do next?

I’ve tried spybot, avast.com avg free, spywaredoctor.com. ez anti-virus (with my internet provider) etc. etc. My internet provider customer service didn’t seem to know what I was talking about with a trojan horse and said they’d sent a "ticket" to a specialist and get back to me in 1 to 2 business days. Help!

OK I see they are basically Tracfone and I had one of them about a year ago. The actual phone service was fine, but when I first had to sign it up it was nothing but a headache. The customer service was foreign and hard to speak with over a line that was not very good. Can you just buy the phone, add the minutes on the card and be done with ST? I don’t want to use my credit card or talk with anyone to set the phone up. Thanks.

I hope this doesn’t get banned because I would appreciate some real opinions on their software. I heard customer service is awful. But does it really help you write?

In most lines of work, customer service inevitably becomes a part of job. I believe, the statistics is that the more customer servicing is involved the higher the turn-over rate. However, in most cases, you can’t quit your job because you don’t like people who have to help out at work.

What are your experiences and feelings about "customer service" at your job? If you feel, you are managing it well enough, what mindset do you use for customer servicing?
Let me further ask, do you feel your success at customer servicing is affected by your ethnicity?

I bought the software, installed it, but can’t get it to open. When I click on the icon, there is just black space., The customer service just has a recording on.

I am currently working in Customer Service and I really want to do good in my job. If you were a customer, what do qualities would you ask for so you’d know that I am sincere about providing you good service?

If you had only two choices a call center doing customer service or a factory, I mean a decent clean one doing not too hard of work(like a surgical insturment or microchip manufacturing facility) Which would you choose?

I have an ipod dock/speaker system (brand RCA, model number RS2128iH if that helps any), and it’s compatible with the ipod touch 1st and 2nd generation, along with other ipod types. I want to get the itouch 4, but it isn’t compatible and I don’t want to have to buy a new dock. I already emailed RCA’s customer service but they havent responded. My question is: Is it possible for me to take the dock in and have it tweaked a little, or have the software updated, so that it can play the itouch 4?

I’m not talking about those making over 0k, which are being portrayed as wealthy. In many parts of the country, ie NY and SF, the cost of living necessitates that kind of money to own a home and have a family.

I’m talking about the CEOs with unlimited earning potential making to 0 million per year or more. As far as I can tell, their earnings are based on the performance or profitability of their company. To make a business profitable, a CEO might try to keep wages down, cut benefits, layoff as many as possible, outsource any function possible (mfg, software development, customer service, etc.) close locations that might not be as profitable, etc. These acts not only hurt US Citizens, but also the US Govt as it has significantly decreased the tax base. Beyond the immediate employees of these companies, numerous other companies local to their operations are hurt when these cuts are made.

In return for keeping the masses depressed they earn lottery type money each year, and every year they want more. It seems the majority are insatiable at the cost of the majority of US citizens.

My wife works for a company where the CEO makes million/year. The highest raise they gave to any employee last year was 1%, not enought to keep up with inflation (most employees got no raise). Yet the company beat estimates and paid dividends to stock holders. In return, the CEO makes more in a week then probably 99% of what the employees make in 1 year.

I can’t understand how raising taxes on those making over million/year on a sliding scale up to million (with a tax of 90% or so) would be detrimental to growth. I’m not talking about stock market growth, that’s been happening and jobs have been disappearing. I’m talking about job growth, and businesses like banks not shelling out all of their earnings to big executives so the banks can weather financial turbulence without govt intervention.

It seems raising taxes would eliminate the incentive to "screw" everyone else, including the Government.