What is the difference between hotel management and business management?
Tuesday, August 24th, 2010 at
10:18 pm
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Filed under: Tapit Software
In terms of business administration, there isn’t really that much of a difference. A hotel is a company selling a product. Big chain hotels function as multinational companies just like any other.
Hotels as companies follow the same business laws but have some specific industry laws (reimbursement, accounting, VAT breakdown, insurance, etc.) However, every sector has its specific laws.
The main difference is that a hotel sells services to clients that come into the hotel to consume the product (roomnight, seminar, dinner, etc). A "non service" company will sell a product to a customer who will take the product somewhere else to consume (car, washing machine, etc.). So the selling/marketing process works differently. But that doesn’t concern management that much.
In order to build on your hotel experience you should try a school that has less marketing and more human resources and accounting studies. Most of the good hotel managers I know, have been front office or revenue managers (former sales managers have the people skills but not always the operations experience). But that’s only my own experience.
If, on the other hand, you want to leave hotel business completely, than you should try a sales orientation. If there is one thing you learn in hotels, it’s dealing with people. So there you could try marketing, sales, PR studies and get your foot into business through customer service/care.
I hope I answered some bits