My cell phone company (T-Mobile), has canceled my service every month since I got the service on June 6, 2008. Claiming they cannot see on their system where I made the payment for installation. I find it strange that the service was installed, I have the receipt showing the debit card transaction was authorized (from their very own office), the deduction was made from my bank account but yet I’m missing my June payment????

I have faxed the transaction receipt to the T-Mobile office, the bank has done the same. Now they tell me that my service will not restored because I cannot provide proof of payment. What the heck? The phone has been disconnected & reconnected every day since the beginning of this week. I am not only terribly annoyed, I am losing money for each day because contractors call us while in the field on the business cell.

Do I even have grounds for filing a suit and how do I go about it? I lost ,000.00 on a job that I was called to do but since my phone was off, I missed out and that’s a major blow especially in this economy. HELP….

Filed under: Business Phone Systems